Holiday Inn Houston Downtown, an IHG Hotel

The breakfast was very good, not as varied as I would like but good, the room was very comfortable and cozy.

Room was comfortable and clean. Wifi was strong and the hotel was quiet despite being downtown.

The room was exactly what we needed for work having a separate living room it made it seem more professional and clients did not see our beds and stuff that we loved.

Holiday Inn Houston IHG checked ALL of our boxes then some! When we first arrived, we had to be buzzed in. To go in, you have to use your room key, regardless of the hour. Nice security touch! Once we got in, amazing Joshua checked us in seamlessly, and made us feel super welcome! After we got in our immaculate, spacious, inviting room, we got a personal text from Joshua making sure everything was indeed okay. My husband also spoke about the front desk representatives David and Tim who were very helpful in assisting him with the shuttle. Mr. Melvin and Mr. Lester were lifesavers! We had a teenager and 20 year old with us. The way the King Suite is situated, you can completely close off the bedroom from the sofa bed/kitchen area. This was soooo nice for the girls and us! I had THE BEST bubble bath in the tub after contending with the flight/airport. The bathroom amenities are plentiful and nice. The bed and sofa bed were very comfortable. We hate we didn't get the name of our housekeeper because she was PHENOMENAL! Please give the employee for 503 our sincere gratitude for making our room spotless from the beginning of our stay until the end. Speaking of the end, our flight was canceled TWICE! The hotel manager and Ushi turned a potentially devastating event, into a simple formality. Ushi was very patient and walked us through how to make sure we were booked not once but twice and we are very grateful for her! Thank you so much Holiday Inn Houston IHG for making our Texas trip a success! May more people be as blessed as we all were by staying at your hotel.

Miriam in the breakfast area is the most amazing human. The MALE front desk staff are amazing and very helpful and courteous. They were attentive, respectful, helpful, gave us directions about the shuttle service at the hotel which takes you anywhere and picks you up anywhere within a one mile radius i guess. there is a beautiful cafe called Mademoiselle Louise right across the street, yummiest cafe . the tram passes on the same street, but i am not sure where it can and cannot get you. it makes a little noise but it is not a big deal. Rooms are spacious and clean and bed and pillows are SUPER comfortable. the coffee in the breakfast area is really good if you are there for work/an event, most of downtown hotels are within a walking distance, there is a big CVS about 12 min walk, but that is probably the closest convenience store if you need anything other than snacks, which you can buy in the lobby